Benfeever, User profile for user: Just updated to the latest 14.6 release (version released yesterday). Please fix this apple! AppleInsider is one of the few truly independent online publications left. Sometimes it takes a couple of tries. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. User profile for user: Nov 30, 2022. Oct 5, 2021 6:16 AM in response to dangregory. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Looks like no ones replied in a while. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Apple disclaims any and all liability for the acts, On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). I have tested with them and it's still not a problem. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Celkins0, User profile for user: If I stop the video, exit out of it and restart it, it syncs again. User profile for user: A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Frustrating indeed. Copyright 2000-2023 M2N Limited E. & O.E. Samsung has released its answer to the iPhone 14 Pro and other smartphones. dangregory, User profile for user: Thank you for confirming there are no differences in audio formats with both setups. A forum where Apple customers help each other with their products. David Camps-Campins1, User profile for user: Oct 9, 2021 4:52 AM in response to Ccastle84. At any time, you can reset and repeat the Wireless Audio Sync test. Select Video and Audio. It may not display this or other websites correctly. Fix? I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. It was on there for TVos 14.4 and have no idea why they took it out. Then we suggest checking the audio settings on your Apple TV. This problem only happened after my Apple tv HD had it last update on September 20, 2021. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. The TvOS 15.1 does not fix the problem. My device is set to auto update and is current. Very disapointing. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. So frustrating! frame matching etc. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. A writer who usually finds himself on the other side of the spectrum. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. It NEVER did this in any earlier OS. Want to know more about us? Oct 8, 2021 11:23 PM in response to Ali_E1. This happens on all devices. Reboot the wifi router as well. Shame on you Apple. It may be my imagination, but some channels seem worse than others, but only slightly. This doesnt correct itself until I restart the Apple TV. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. This is absolutely repeatable. The issues occur with all streaming services but seem to . Your device will automatically restart while installing the updates. I have the same issue but only if I use airplay to direct the audio to my speakers. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Have exactly the same issues with the audio advanced to the picture. Apr 28, 2021 8:35 AM in response to ashtv. It skips and the audio gout awry within 10 seconds and never catches back up. After upgrade to tvOS 15 airplay audio is out of sync. the audio from the show or video doesnt work. Please investigate the root cause. Oct 7, 2021 8:38 PM in response to Ccastle84. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. This doesnt typically occur with Disney plus or streaming movies from iTunes. Disable Match Frame Rate, enable Game Mode, or reset all your settings. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. A forum where Apple customers help each other with their products. I have a high speed cable and running sound via hdmi . I can no longer set the audio output device to be my HomePod stereo pair. I'm about ready to sell this thing and buy Apple TV. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once the audio starts to lag with the service, it continues to lag once I exit the app. Oct 5, 2021 3:00 AM in response to aigars16. We did come across a potential workaround that may help solve the problem for some. May 1, 2021 8:39 PM in response to JoppeA. AVForums.com is owned and operated by M2N Limited, I have an LG CX model and work in the AV industry. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. omissions and conduct of any third parties in connection with or related to your use of the site. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Typically I make it a few minutes into a show before it starts. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. It either starts buffering, loses sync with the audio track or loses audio altogether. Bryantrichar, User profile for user: The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Before its debut on Roku and Fire TV . Source. All postings and use of the content on this site are subject to the. Aug 12, 2021 4:25 PM in response to Ccastle84. Also, my picture is slightly glitchy. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Irritating On my brand new Apple TV 4 K i tried to watch HAYU tv. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. (I've tried disabling this, but no change in the sync issues). Sep 30, 2021 6:59 AM in response to David Camps-Campins1. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Brand names used in our stories are trademarks of respective companies. Oct 8, 2021 6:36 PM in response to Ccastle84. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Some TVs have an audio sync delay option in the tv settings. 1-800-MY-APPLE, or, Sales and Under Audio Return Channel, select Play Television Audio. ask a new question. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Oct 7, 2021 7:41 PM in response to dangregory. You will receive a verification email shortly. Please help! 78. I did notice that by using passthrough the lip sync returned. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. 141. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. I love technology and like to talk about the latest news in the Tech industry. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. With that said, there does exist a couple of nifty workarounds . This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Apple may provide or recommend responses as a possible solution based on the information What can I do? LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I have the same issues on almost all my streaming apps recently. Why is there no student checking it with some devices before they roll it out? Complete mess. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Really frustrating that this feature doesn't work. Source. The Plex audio sync problems has happened before with the Ultra. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) phillyknight, User profile for user: While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. I use an Apple 4K to send the video to the TV (HDMI). Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Funny thing is so android cast on my Sony TV is working perfectly. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. The problem happens multiple times on every episode I play, currently NCIS. Sony A80J lip sync issue with new Apple TV 4K. Bigus_Phillus, User profile for user: First, make sure youre running the latest tvOS version on your Apple TV. Audio playback sounds really odd on a surround sound system. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Vancouver22, User profile for user: May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. For more information, please see our 1-800-MY-APPLE, or, Sales and Everything was just fine before the 14.5 update and now it's a shambles. Really really unacceptable. Very annoying. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. provided; every potential issue may involve several factors not detailed in the conversations Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. This website uses the TMDb API but is not endorsed or certified by TMDb. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: Hasnt been a problem in the past. company number 03997482, registered in England and Wales. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. How can they mess it up at generation 15 ? Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Buy, install, and forget about it. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Here's how it compares to the 2022 13-inch MacBook Pro with M2. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. I now have a denon x3700h, to also play ATMOS content as I have those speakers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. The problem is that apple took out the option to calibrate all formats for 24hz. Makes viewing intolerable. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. When you purchase through links on our site, we may earn an affiliate commission. The feature is baked into the latest iOS 13 developer beta. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Restarting Apple TV fixes the issue temporarily. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Not sure if you reset the Apple TV or HomePods or both? It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. If you depend on your devices, wait for the final release. Future US, Inc. Full 7th Floor, 130 West 42nd Street, For a better experience, please enable JavaScript in your browser before proceeding. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Brand names used in our stories are trademarks of respective companies. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Oct 2, 2021 3:04 PM in response to aigars16. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). This occurs when using Appletv app on a TCL tv. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. In a 30 min show I'll have to do this 3-5 times. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. That said, we will be back with more details as and when new information becomes available so stay tuned. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Reportedly, the issue is limited to the Plex app. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Oct 4, 2021 1:09 PM in response to elmofles. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Get the best of iMore in your inbox, every day! Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. ayrtonoc, User profile for user: Source, Can anyone tell me what can be done to sync the audio to the video when playing back? In five minutes it gets about 5 seconds off. only. The sounds you hear when hovering over different apps lags significantly. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Apple may provide or recommend responses as a possible solution based on the information We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. The issue first came to light after the tvOS 16 update and is yet to be addressed. Also a photographer when in the mood. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. scarter17, User profile for user: ayrtonoc, User profile for user: When the match frame rate is on some content has really annoying lip sync content. New York, Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Only from Apple TVs to either of my receivers am I having this problem. To start the conversation again, simply You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Well, very happy with the sound but very disappointed with the audio lag. Im not sure why this has occurred especially given the cost of two homepods. An artist who likes to sing and play the guitar. Thank you for signing up to iMore. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. This site contains user submitted content, comments and opinions and is for informational purposes Reddit and its partners use cookies and similar technologies to provide you with a better experience. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. wouterdam, User profile for user: when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots.
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