BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. OurPrivacy Statementexplains how we use cookies. https://www.chantwest.com.au/financial-services-guide 13-09-2018 This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. 19h39. The phones apparently connect to the hub and allow you to make two calls at once. You can call 0800 443 311 to get through to an automated phone line which you can use to: If youd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . The issuers of the products named on this website can be found in the relevant disclosure document. If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. Please refer to our FSG - Financial Products. Sorry, we dont support new setups via the app anymore. Investment, super and insurance solutions to empower our customers to build and protect their wealth. BT Help | Get support with BT products and services | BT Help Help and support Having problems watching or accessing Sport? The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. Were reader-supported and may be paid when you visit links to partner sites. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. I do not have a part number it was a pair of digital phones that came with the Halo package. Anyone in Australia that is 18 years of age or older. On 1 August 2022, the sale of Westpac Life Insurance Services Limited ABN 31 003 149 157 AFSL 233728 to TAL Dai-ichi Life Australia Limited ABN 97 150 070 483 (TAL) completed, and Westpac Life Insurance Services Limited changed its name to TAL Life Insurance Services Limited (TLISL). No matter whats happening with your broadband, weve brought together all the numbers and contact methods you might need to help you out. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. GPO Box 2861 Read about the information youll need to complete your account application. The simplest way to resolve a complaint may be discussing it with us by phone. on Office of the Australian Information Commissioner Banks are covered by a Government Deposit Guarantee. Log in to your account or mobile app, to: If you want to claim a tax deduction on your personal super contributions in your next income tax return, you need to complete the Notice of intent to claim a tax deduction for personal super contributions form. Find out more about your options, like salary sacrifice and how to add to your super after-tax. Past performance is not an indication of future performance. Products, reports, ratings (Information) are based on data which may be sourced from a third party and may not contain all the information required to evaluate the nominated product providers, you are responsible for obtaining further information as required. Add the VAT back on and that brings your cancellation fee to 67.32. Finder Wallet is an arm of the Finder Group specialising in blockchain technology. Where the performance, fees and insurance data for the MySuper fund vary according to the member's age, results for Target Market Determinations for our products can be foundhere. Our Privacy Statementexplains how we use cookies. You can learn more about how we make money. If neither of these are the problem, try disconnecting and reconnecting again it could be that youre trying to connect to the wrong router. The amount of insurance cover you'll receive and the cost of insurance cover are based upon your age, gender, occupation and lifestyle. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. What will life during retirement be like? Please click Open account to apply via Westpac Online Banking. Invalid passcode. You'll find more addresses in our Customer complaints code. To get the best experience from our website, we recommend that you enable JavaScript. Your beneficiary, or beneficiaries, will receive your super and any insured death benefit if something happens to you. : full name, contact details and residential address, Your current superannuation details, if you'd like to roll over your super into your BT Super for Life fund, Your investment and insurance choices ready. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. Please check you entered your username and password correctly and try again. How can I make a complaint. These two options are detailed below. Please find belowinformation on how you can buy some of BT's surplus assets. *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. Assuming this is 15 per month, that would take off 60 (154), leaving 56.67. (c) 2022. We also provide general advice on credit products under our own Credit Licence ACL 385509. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. to 1.73% p.a. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board. This is so there is a single point of . We use cookies for security purposes, to improve your experience on our site and tailor content for you. I have tried the BT help system but it is totally useless and goes in a loop and never gives you an answer? Zenith CW Pty Ltd ABN 20 639 121 403 (Chant West), Authorised Representative of Zenith Investment Partners Pty Ltd ABN 27 103 132 672, AFSL 226872 under AFS Representative Number 1280401 . Australian Financial Complaints Authority For Westpac issued products, conditions, fees and charges apply. Acceptance by insurance companies is based on things like occupation, health and lifestyle. Death cover ranges between $15,000 and $300,000. It is recommended that you talk this with legal experts who can help you get a clearer understanding on the right path to take. BT ID or Email address. Thanks Michael. Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001. The issuers of the products named on this website can be found in the relevant disclosure document. Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. 1300 784 207 Investments in BT Super Invest are subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Call:1300 363 992 Lending criteria apply to approval of credit products. Any taxation position described is a general statement and should only be used as a guide. If you're a BT Business customer and unhappy with the product or service you've received, we want to help. While we aim to action all complaints as soon as possible well generally address your complaint within 45 days of receiving it. Which super fund beat AustralianSuper as the best performer last year? If you have any questions please contact the support team on 132 135 or via our secure online form . We hope that the information and general advice we can provide will help you make a more informed decision. BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. BT Super Invest lets you invest your super how and when you want in one convenient place. Then, VAT will be taken off, taking it down to 116.67. The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. Contact BT. The fees and costs provided are current as at19 February 2019 and may vary from time to time. You'll find all the info you need, and report issues, via the virtual assistant or by phoning: To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. There's the convenience of logging in at bt.com.au/ btsuperportal or on the Panorama App, using your username and password. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super, BT Super for Life and BT Super Invest (together, referred to as the Super Products), which are part of Retirement Wrap ABN 39 827 542 991. However if you post some details of your problem, then you should be able to get advice via this forum. The average super balance is $154,350. Call us now and talk to an expert. Fees will apply for personal advice. Disclaimer: The information on this page was last updated on 04/01/2023, 15:47:31. General and personal advice are available. 17h02. Set up your utilities, today! Calling From Overseas:+612 9155 4070, BT Super for Life BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. The information in the table is based on data provided by Chant West Pty Ltd (AFSL 255320) which is itself supplied Lets go! This is because this product has failed the annual performance assessment (APA) for the second consecutive year. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria.