Jersey City, NJ. 53 terms. Also, what types of career growth opportunities would follow this position? There is always a healthy way to cope. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. PIC of store is actual title Assistant/General Manager. ", "Yes. It was inspiring. Here are three trends influencing how Panda Express Shift Leader employees work. Do you rely on past experiences? Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Maybe you have read case studies that you lean on in these instances. I would be thrilled to build a lucrative career with Panda Express. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. How does the Internet help cultural diffusion happen constantly? Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. Recreational Impacts Sports & Ethics. I am able and willing to work overtime, and weekends as well. A. Katrina B. phone service C. provider D. letter. I appreciate your balanced approach to this question. Then, I move on! Why do you want to work at Panda Express? Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Perhaps say you would like to become a restaurant manager. Be recognized as a world leader in people development to become loved by our guests. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. This can help you identify areas where your team members need additional training or support. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Are you someone who can handle stress on the job? When it comes to complex problem solving, decisions are not always readily reached. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. Panda Restaurant Group, Inc is an Equal Opportunity Employer. ", "I have always taken pride in the fact that I am responsible and trustworthy. Match. (15) Katrina Vasquez. Can you tell us about your previous work experience? Is the service always consistently good? Our date tracking prior to 2019 was not accurately kept. If you are Food Safety Certified, be sure to bring that certification with you to your interview. 4.guest reciept You can strengthen this answer by talking about how you handle a setback. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Which word in sentence 1 is a direct object? Explain your answer. Rest assured, I am reliable and will always come to work on time. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Finally, it is important not to take it personally. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. "If I could choose an aspect of training I would like to learn more about health and safety. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. Some high school 11 no rodents Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Shift Leader (FT) - Panda Express - DFW Airport. 4 Water It sounds like you have a history of being trustworthy! Not only that, but the menu prices are very competitive.". It's something for which I am very passionate. "I do not believe in 'taking the fall' for people based on protecting them. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Panda Express is the world's biggest food chain company . The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . $18 to $24 Hourly. Then tell the interviewer about your past related work experience. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". How would you measure my success and what could I do to meet your expectations? Here are five common Panda Express Shift Leader interview questions and answers. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. ", "I would like to see a long-term fit with Panda Express. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. 8 1 working toilet Flashcards. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. Do you respond to each customer with professionalism and patience? Opportunities for growth into Management positions. Heres another example: I worked at a fast-food chain in my last job. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. Test. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Test. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . ", "When I have a difficult customer I will try to kill them with kindness. Closing Date March 9, 2023 At 500 Pm. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. The restaurant is clean both inside and outside. Walk the interviewer through your process when it comes to making quick decisions. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. Email Facebook Tweet LinkedIn. Make sure to include the positive outcome. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. If you dont see improvement after a week or two, say that you would let them go. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". ", "Yes, to an extent. If you get upset you will take it on future customers. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . 9.manager key- posession by pic/manager, 1. lock back door-all times Which part of the position has the steepest learning curve? If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! "I would like to see my experience in leadership grow over the next few years. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Talk to the interviewer about the extent of your experience with terminations and discipline. The estimated base pay is $31,666 per year. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. 10 any cuts or injuries needs to be concealed **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Click the links below to learn more about E-Verify. Learn. You're right - communication is key to being a successful leader. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. Don't let this question catch you by surprise! You will gain hands on experience in cooking and preparing Panda favorites for our guests. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. Why did you choose that particular rating for yourself? To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. We value diversity in all forms and know the strength it brings. With that said, I am very confident in my ability to quickly succeed. Learn. What Does a Wawa Customer Service Associate Do? If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Be strategic with your questions. On-Going Career & Leadership Development ", Setbacks happen to everyone. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Or maybe you are limited on time and have a deadline rapidly approaching. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. 11/10/2022. Study sets, textbooks, questions. We offer our team members:** Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I'd like to work for an organization that takes quality and service as seriously as you do. Job Details. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. ", "I held the position of Training Coordinator for 2 years at our center. Save my name, email, and website in this browser for the next time I comment. Panda Restaurant Group, Inc. Oakland, CA. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. Share more about how you assess the situation before moving on to the rest of your answer. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. It's great to even be 10 minutes early rather than just showing up right on the dot. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. I also completed all deposits on time each night, which helped me develop my math skills even more.. "I have reliable transportation. This research is also helpful because many companies will post their new openings using their social media platforms. Should I end up on these social platforms, I will be sure to follow Panda Express. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Talk to the interviewer about your attendance. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. An example would be if a donor has a severe reaction. hurray. . When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. I appreciate your diplomatic response. Dress formally if you are in a management-level interview. Good job! Shift Lead Qualifications. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. Test. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. What do you like best about working here? They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. As a previous manager, I understand the value of employee honesty. Additionally, the company may offer bonuses or other incentives to employees based on performance. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. State a fault required for the role but not a dealbreaker if you dont have it. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research.